Help

Need a quick answer? Try reading our FAQs below. Still have questions? Contact us at anytime using the contact form on the right.

  1. General

  2. Shop

  1. General

    • What is the Game Coins Marketplace?

      Game Coins helps you get ahead faster in your favorite games by offering many ways to earn and buy virtual currency and items. Watch a video, take a quick survey, enter a contest and many other ways help you earn GCs which you can exchange for one or as many in-game currencies as you like. Keep checking back to find special promotions and discounts.
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    • How do I get Game Coins and what can I do with them?

      There are many ways to fill up on Game Coins, from entering contests, filling out a survey or directly purchasing using your mobile phone, credit card or prepaid card. Find your favorite game or in-game currency, use your GCs to get the package you want and go play.
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    • How do I get support for Game Coins?

      Sometimes things don't happen as expected. Fill out the form here if you have any issues and someone will get back to you within 24 hours M-F. Please make sure to submit only one support ticket for a fast response time.
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  2. Shop

    • Why must I "Authenticate" before exchanging Game Coins?

      Authentication is required in order to link your Game Coins account with other gaming accounts you use. You can authenticate one account for every game or currency found in our shop.
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    • How can I exchange Game Coins for a virtual currency not supported in the shop?

      We are adding new games everyday and would love to hear from you if we don't have what you are looking for. Send a quick note to our community team and let them know.
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    • Having issues buying Game Coins?

      For direct purchases, go here and click on the payment option you used to contact their support team. For exchanges, submit a help request using the contact form on the right.
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